Springbox offers a fun, stimulating, technology-focused work environment that is fast-paced and rewarding. We are committed to fostering an environment where highly talented, challenge-hungry people thrive. You will have the opportunity to learn and grow your skill-set, while making a real contribution to a rapidly expanding agency.
As the Client Success Director you’ll act as the engagement leader for multiple strategic accounts and add significant business value at the executive level for our clients. You’ll lead internal agency teams in the development and implementation of integrated marketing plans and strategies while managing day-to-day operations. You must understand your client’s brand, product, culture, competition and target so you can provide innovative and creative solutions to meet their needs. You’ll also be responsible for mentoring and developing team resources, creating an inspiring work environment for both your clients and peers, and promoting collaboration across agency teams. You’ll negotiate with client and agency team members concerning project details, schedules and deadlines as well as manage financial account revenue and profitability for both the client and agency. A keen understanding on Springbox philosophies and capabilities are a must. This role is the equivalent of Account Director at other agencies.
Required Skills / Qualifications:
Perks (because it matters, right?)